Pacote para Santiago

La piscina del hotel esta operativa y tenemos un control en el aforo de huéspedes.

Hello
We have rooms only with shower. The rooms don't have bath.

Regards,

Good afternoon, we have rates with breakfast and without breakfast included, if you submit your passport and immigration papers in front desk you do not pay taxes.

Olá! Sabemos que muitos passeios começam bem cedo pela manhã e é por isso que si oferecemos café da manhã para levar.Se o café da manhã estiver incluído na sua reserva, você poderá coordinar isso diretamente com a recepção no momento do check-out.

Hello!. If we have available rooms at 11:00 am we will probably check you in. Regards!

Hola! . Un niño de hasta 11 años puede compartir habitación con sus padres sin costo adicional . El hotel no cuenta con camas adicionales. Saludos!

Good afternoon.
The Swimming pool it does not have heating, because is outdoor.

Abosolutely! Its a really easy path to get here from downtown if you reach us at the Front Desk we will be happy to help you+

Hi! Yes, you can arrange the pick-up time on the booking chat, or calling directly to the hotel And the laundry service has 1-2 days depending on the time that you send your laundry, and if its business day or not (available only on business days)

Dear customer,
We can provide the service and it can be charged to your room. As of today the prices are:
CLP 150k until 3 pax
CLP 190k for 4 to 7 pax.
Let us know if you need anything else.
Best regards,
Solace Hotel Santiago Staff

Gracias por su consulta, nuestra piscina está funcionando exclusivamente para los huéspedes, con un aforo de 9 personas al mismo tiempo, se reserva su uso al Check In, el gimnasio también se reserva y el aforo es de 2 personas.

Saludos Cordiales

We have a private executive. The service costs $33,000CLP and the payment can be done in cash, credit card or charged to your room bill. we request your flight information number

Yes! we do have rooms with 2 single beds which is our twin room

Thank you for choosing us for your trip to Santiago!
We are pleased to offer a private transfer service with the following rates:
Pick up (Airport - Hotel):
35.000 CLP (for 1 to 4 passengers)
40.000 CLP (for 5 to 8 passengers)

Hi,
The early check-in is subject to availability and depending on the time you desire to check-in it may apply extra costs. After 11am is for free. Early check-in are always subject to availability upon your arrival.
Best regards,
Solace Hotel

Yes, we can absolutely do that. Regards!

We are pleased to offer a private transfer service with the following rates:
Pick up (Airport - Hotel): 35.000 CLP (for 1 to 4 passengers) or 40.000 CLP (for 5 to 8 passengers)

Hello,

At this moment the shuttle service has a cost of CLP 33.000 for 2 people with a private driver from the Hotel.

Best regards,
Solace Hotel Santiago

Hi! we do have the early check-in, it depends on the availabilty of the day and if possible, it has a cost of half of the day rate, you may ask directly at the front desk.

Absolutely you can! Just talk at the front desk so we can storage your luggage

Yes! it is open all summer season

Hi! Yes! it'll be open on that month

Yes!, it is open 24/7

Dear guest, it is no problem to leave your car parked on the day of your check-in.

Prezada a piscina nao é aquecida, porem está aberta todo o ano

private executive car service for 4-6 passengers. The service costs $43,000CLP and the payment can be done in cash, credit card or charged to your room bill.

Hi!, our pool is not heated. Regards!

Hi! The late check-out is subject to availability and if it is possible, has a cost of half of the rate.

Todos os quartos do nosso hotel acomodam até dois adultos. Para crianças de até 2 anos, pode ser solicitado um berço. De 2 a 5 anos, devem compartilhar a cama dos pais.
Maiores de 6 anos devem reservar outro quarto, compartilhado com um adulto.

Prezado (a) tenemos vista para o cerro San Cristobal

Hi! Yes, please contact directly with us throught the chat section

Prezado (a)

So precisar ter o seguintes requisitos
1.Pasaporte o DNI
2.Papel de PDI (entregam no momento da sua chegada)
3. Pagamento tem que ser feito em USD americanos, tanto em especie como em cartao de credito (nao pode ser cartao de debito)

Yes! you can use our bikes with no cost, just ask at the front desk

Hello, the early check-in is pending on availability upon your arrival and if you want to guarantee the room we recommend you to book an extra night. We do have a safe place to store your luggage and our breakfast is from 6:30 to 10:30.

Si, incluido en la tarifa de habitación.

Hello, our covered parking is included for all our guests (no additional cost) . Regards!

Olá,
Os valores da hospedagem estão sem o IVA. Para pagamento em cartão de crédito em USD ou em espécie não há o acréscimo do IVA, para pagamento em débito ou espécie CLP adicionamos ao valor da diária os 19% de IVA.
Att,
Solace Hotel Santiago

Hi! The final amount to pay, is already without the taxes. Yes, you are exempt from the VAT if you pay with credit cards, but in case you're paying with a debit card, you'll have to add 19% to that total.

Prezado! o horario de check e as 15:00 qualquer horario de entrada antecipada, pode gerar um valor adicional e a disponibilidade depende do momento que voce chega. Temos servico de transfer e deve ser solicitado via menssagem da sua reserva

Sure! thats not problem considering that we have our Front desk 24/7, the important thing is that you have to inform that in order to avoid a no-show

Olá,
Nossos quartos contam com secador para seu uso.
Estamos atentos ante qualquer outra inquietude.
Atenciosamente,
Solace Hotel Santiago

Estimados, el early check-in puede implicar costos adicionales dependiendo de la hora de llegada y queda sujeto a disponibilidad. Para más detalles sobre nuestra politica de early check-in envíenos un mensaje por medio de esa misma plataforma.

Estimado, la piscina esta operativa todo el año, solamente los lunes en las mañanas queda en mantención. No es climatizada

Hola!, Nuestra piscina esta operativa hasta las 20:00 hrs. Saludos

Absolutely! You can storage your luggage with us, just ask at the reception.

Unfortunately none of our rooms have balconies

Olá,

Nosso café da manhã durante a semana funciona de 6:30 a 10:30 e nos finais de semana é de 7 a 11. Caso você tenha um tour em que sai antes desse horário, pode informar a nossa recepção no dia anterior para coordenar uma bolsa de snacks.

Hola. Ambas instalaciones estan funcionando, respetando los aforos establecidos por la norma y de manera exclusiva para huespedes. Te esperamos.

It depends on how many luggage you'll be dropping

Estimado,
Recomendamos entrar em contato com o seu banco e caso eles não tenham o tracking do pagamento, nos encaminhe o correio do banco com os detalhes da hospedagem para que possamos auxiliar.
Att,
Solace Hotel Santiago

The pick-up charge is $46.000clp, and the drop off is $41.000clp

As tarifas de Booking.com não tem impostos inclusos. Mas se à sua chegada ao Chile não apresenta o ticket de migração ou paga em cartão de débito/CLP, deverão pagar o IVA por lei.
Se a reserva não é flexível, o hotel pode debitar o cartão 1 dia antes

Prezado (a)! a capacidade maxima de pessoa por quarto é somente 2, nao temos camas adicionais e nao esta permitido adicionar colchao extra no quarto.

Att: Hotel Solace Santiago

It depends on how many luggage you'll be dropping here, if its more than 1 big piece, its going to be difficult as we receive many luggage during the week

Hola!, el hotel no cuenta con camas adicionales. Solo disponemos de cunas para bebes. Saludos

No, in that case you dont pay the IVA, we also will need your passport and your migation ticket.

The hotel only accepts the maximum of two adults per room. The guests needs to be registered at the check-in and the accompanying have to present their ID in the Front Desk. Complying with this policy, there is no problem on receiving visitors.